EU Shipping

We've had to pause EU orders — here's the honest why.

The EU's new customs rules for parcels arriving from outside Europe — a duty on every item, plus VAT and carrier handling fees collected at your door — have made small parcels from our Perth studio unreliable and unfairly expensive for our EU readers. Rather than let your pin or grip arrive with surprise fees, delays, or worse, not arrive at all, we've made the hard call to pause EU shipping until we have a way to do it properly.

What This Means For You

If you're in the EU, checkout is closed for your region for now. We're genuinely sorry — this isn't the ending we wanted, and we're actively looking at options for bringing EU shipping back.

If you already have an order in flight with us, write to Info@wisteriaroad.com and we'll personally make sure it's sorted — whatever that takes.

Everywhere Else Is Unaffected

Orders to the United Kingdom, United States, Australia, New Zealand, Canada and the rest of the world are shipping as normal — tracked, within 1–3 business days of your order. Full details on our Shipping & Delivery page.

Be First to Know When We're Back

The moment we find a way to reopen EU shipping, our email list hears it first. Join from the popup on any page and we'll come to you — no need to keep checking back.

Thank you for your patience, and for caring about our little corner of the internet from across the world.

Wisteria Road · Perth, Western Australia