Shipping Information

SHIPPING

Domestic Shipping (Australia):

Standard Shipping: 3–7 Business Days ($12AUD)

International Shipping:

New Zealand: 7–10 Business Days ($17 AUD)

Rest of the World: 10–15 Business Days ($30 AUD)

International delivery is available to most other countries, including Canada, US, UK, and parts of Asia, South America, and other regions.

SHIPPING POLICY

Orders are shipped using Australia Post or Sendle.

We strive to dispatch items within 2 weeks of your order being placed. Delivery times are estimates and may vary due to unforeseen circumstances.

Ensure your shipping address is entered correctly at checkout. We are not liable for refunds or replacement if incorrect details are provided.

Business days are Monday through Friday, excluding public holidays.

For international orders, customs duties or import taxes may apply. These charges are the customer’s responsibility.

ADDITIONAL INFORMATION

For large orders returned in full, a $10 AUD fee will be deducted due to packaging and shipping costs.

Refunds cover the item price only; shipping fees for delivery or returns are non-refundable.

If you have any questions or concerns, feel free to reach out. We’re here to help! Contact us at info@wisteriaroad.com.